Cookies Policy
Last Updated: August 11, 2024
1. About This Cookies Policy
This Cookies Policy explains how PrimeDot International LLC dba PrimeDot Media (“PrimeDot,” “we,” “us,” or “our”) uses cookies, pixels, software development kits (SDKs), and similar technologies (collectively, “Cookies”) on our websites, applications, and services, including https://www.primedot.com and related platforms (collectively, the “Platform”). This policy applies to all users of our Platform and complements our Privacy Policy and Terms of Use, which you should review for a complete understanding of our data practices. If you do not agree with our use of Cookies, you can manage your preferences as described in Section 3 or refrain from using the Platform.
2. Types of Cookies We Use
- We use Cookies to ensure the Platform functions properly, enhance user experience, analyze performance, and deliver personalized advertising where permitted. Below are the categories of Cookies we use, their purposes, and representative examples:
- Strictly Necessary Cookies: These are essential for the Platform’s operation, enabling features like security, user authentication, session management, load balancing, and storing your consent preferences. Examples include cookies set by our hosting provider and Cloudflare for secure browsing and site functionality. These Cookies cannot be disabled as they are critical to accessing the Platform.
- Functional Cookies: These allow us to remember your preferences and provide enhanced features, such as saving your language settings or enabling interactive tools like chat or scheduling widgets. Examples include cookies for Calendly (scheduling) and Google reCAPTCHA (form security).
- Analytics and Performance Cookies: These help us understand how users interact with the Platform by collecting anonymized or aggregated data on page views, navigation patterns, and site performance. Examples include Google Analytics 4 (GA4) for traffic analysis and Hotjar/Microsoft Clarity for heatmaps and user behavior insights.
- Advertising and Retargeting Cookies: These enable personalized ads and track ad performance across websites or apps, which may involve “selling” or “sharing” data (e.g., identifiers or internet activity) under US state privacy laws like the California Privacy Rights Act (CPRA). Examples include cookies/pixels from Google Ads/Conversion Linker, Meta, LinkedIn, TikTok, and YouTube for ad targeting and retargeting.
- Communications Cookies (Optional): If you enable features like voice or SMS callbacks, these Cookies facilitate those interactions. Examples include cookies set by Twilio for communication services.
3. Your Cookie Choices and Controls
On your first visit to our Platform, we display a cookie consent banner allowing you to:
– Accept All: Consent to all Cookies, including non-essential ones.
– Reject Non-Essential: Allow only Strictly Necessary Cookies.
– Customize: Select specific categories of Cookies to enable or disable.
You can change your preferences at any time via the “Cookie Settings” link in the Platform’s footer or through your browser or device settings (e.g., disabling Cookies or enabling “Do Not Track”). We honor valid Global Privacy Control (GPC) signals as an opt-out of data “sale” or “sharing” for targeted advertising under applicable US state laws (e.g., CPRA). To opt out of personalized ads without GPC, use the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link in the footer. Note that disabling Cookies may affect the Platform’s functionality or your user experience.
4. Third-Party Cookies
Some Cookies are set by third-party providers to deliver services like analytics, advertising, or communications. These providers have their own privacy policies and terms, which we encourage you to review. Representative third-party providers include:
– Analytics: Google Analytics 4 (GA4), Hotjar, Microsoft Clarity.
– Advertising: Google Ads/Conversion Linker, Meta, LinkedIn, TikTok, YouTube.
– Functional: Calendly (scheduling), Google reCAPTCHA (form security), Stripe, PayPal (payments).
– Communications: Twilio (voice/SMS), Mailchimp/Klaviyo (email marketing), HubSpot/HighLevel (CRM).
– Infrastructure/Security: Cloudflare (performance/security), Zapier (automation).
– AI Services: OpenAI, Anthropic (chatbots/voice agents).
We do not control these third parties’ data practices, but we require them to process data in accordance with our agreements and applicable laws. For more details, see our Privacy Policy or contact us as described in Section 6.
5. Cookie Retention Periods
Cookies have varying lifespans depending on their purpose:
– Session Cookies: Temporary and expire when you close your browser (e.g., for session management).
– Persistent Cookies: Remain on your device for a set period, typically ranging from a few days to two years, depending on the provider and purpose (e.g., analytics or advertising Cookies). For example, Google Analytics Cookies may last up to 24 months, while advertising Cookies from Meta or LinkedIn may persist for 90 days to a year.
We retain Cookie data only as long as necessary for the purposes described in this policy or as required by law, after which we delete or anonymize it in accordance with our data retention schedules.
6. Accessibility
We strive to make this Cookies Policy accessible to all users, including those with disabilities. If you require this policy in an alternative format (e.g., large print, audio, or braille) or need assistance managing Cookie preferences, please contact us as described in Section 7.
7. Updates and Contact Information
We may update this Cookies Policy to reflect changes in our technology, services, or legal requirements. We will notify you of material changes via email, a website notice, or other reasonable means. Your continued use of the Platform after updates constitutes acceptance of the revised policy.
For questions, concerns, or to exercise your privacy rights related to Cookies, contact us at:
PrimeDot International LLC dba PrimeDot Media
2933 W Cypress Creek Rd., Suite 202
Fort Lauderdale, FL 33309
Email: [email protected]
Online: Submit a request via our privacy rights form (linked in the footer)
Phone: 8774177463
We will acknowledge receipt of your inquiry within 10 business days and aim to respond substantively within 30 days (or 45 days for complex requests), as required by applicable law.
